4RACING PROPRIETARY LIMITED (“4RACING”): RESPONSIBLE GAMBLING POLICY

 Introduction:

4Racing is committed to providing a safe and enjoyable gambling environment for our customers. We recognize that gambling can be a source of entertainment, but it is essential to approach it responsibly. This Responsible Gambling Policy outlines our commitment to promoting responsible gambling practices and providing support to those who may be at risk of developing gambling-related issues.

Key Principles:

  1. Customer Education:
    1.1 We will provide clear and accessible information about the risks associated with gambling.
    1.2 Educational materials will be made available to customers to help them make informed decisions about their gambling activities.
  1. Prevention of Underage Gambling:
    2.1 We strictly prohibit individuals under the legal gambling age from participating in any gambling activities on our platform.
    2.2 Robust age verification processes will be in place to ensure compliance with legal requirements
  2. Self-Exclusion:
    3.1 We offer customers the option to self-exclude from our platform if they feel the need to take a break from gambling.
    3.2 Self-exclusion requests will be processed promptly and confidentially
  3. Identifying and Assisting Problem Gamblers:
    4.1 Our customer support team will be trained to recognize signs of problem gambling and to approach the issue with sensitivity and understanding.
    4.2 We will provide information on external support services for those seeking help with gambling-related problems.
  1. Advertising and Marketing:
    5.1 Our advertising and marketing strategies will adhere to ethical standards, avoiding the use of misleading promotions that may encourage excessive or irresponsible gambling.
    5.2 All promotional materials will include responsible gambling messaging and contact information for support services.
  2. Collaboration with Responsible Gambling Organisations:
    6.1 We will actively collaborate with reputable organizations dedicated to promoting responsible gambling practices.
    6.2 Regular reviews of our Responsible Gambling Policy will be conducted in consultation with industry experts and organizations.
    6.3 If you think you or someone you know may have a problem, contact the National Responsible Gambling Helpline toll-free on 0800 006 008. Additional resources, including self-help information, can be found at    http://www.responsiblegambling.co.za.
  3. Data Protection:
    7.1 Customer data will be handled with the utmost confidentiality, and privacy policies will be strictly adhered to.
    7.2 Any data collected for responsible gambling purposes will be used solely for the purpose of implementing and improving our responsible gambling measures.
  4. Monitoring and Review:
    This policy will be regularly reviewed and updated to ensure its effectiveness. Feedback from customers and industry experts will be considered in the ongoing development and improvement of our responsible gambling practices.
  5. Conclusion:
    4Racing is committed to creating a safe and responsible gambling environment. By adhering to this Responsible Gambling Policy, we aim to protect our customers and promote a sustainable and enjoyable gambling experience.